01564 784 598

The Team

At Bright Dawn Home Care, we currently have a number of Care Assistants operating in the Solihull Borough and surrounding areas. Our team of Care Assistants and office staff are chosen for their dedication to enhancing the quality of lives of people who need their help and support.

Their rewarding hard work really makes a difference to people every single day. Relationships are incredibly important to us. When a Care Assistant is matched with a client; they will always remain a familiar and friendly face, to provide consistency of care.

Our Care Assistants are specially trained, carefully selected, and assessed to ensure they are a suitable match for the client.

Our small and dedicated team enjoy working closely with clients and their families allowing for a more personable and specialised service throughout their care journey.

Tracy Ferreira
Managing Director

Tracy is originally a teacher from South Africa. However due to her own personal experience regarding her struggle to find good quality home care for her father, she decided to change her career path and open a care agency; whereby she could provide the quality of care she was unable to find for her father.

Tracy is passionate about Dementia care and educating others in this areas. Tracy has become Dementia trained, she has obtained a BSC degree specialising in care management and mental health. She is the director of Bright Dawn Home Care, and The Registered Care Manager.

Jacqueline Clifton Bennett
Recruitment and Retention Coordinator

Hello, I am Jacqueline, Recruitment and Retention Officer for Bright Dawn Home Care.
I Joined Bright Dawn Home Care in November 2019 bringing 8 years of recruitment experience in Domiciliary Care.
I am very passionate about my role as I feel I do have a connection with both our Client’s and Carers, making sure that both get the best out of each other. I do find myself interviewing the kind of carer I would have look after my own parents if the need ever occurred.
In my personal life, I am a very proud mother of 3 grown up sons and ecstatic grandmother to 4 wonderful grandchildren. Family is very important to me and I care deeply for each and every one equally.

Kayleigh Underhill
Marketing Co-Ordinator

I have worked for Bright Dawn Home Care for almost 2 years now. I started as a caregiver and decided to take my care career to a next level and become Marketing Co-ordinator. Whilst working with Bright Dawn Home Care I have completed my Dementia Level 2 and in the process of completing my NVQ Level 2. Prior to this I worked in the insurance industry whilst I was at college studying my Access to Health. I have always wanted to do care since I left school and will continue to progress my health education and knowledge.

Helen Williams
Finance Assistant

Helen has worked in Accounts for over 20 years. She had never worked in the Care Industry before and has therefore extended her current knowledge base.
She is the friendly voice at the end of the phone to talk through any queries you may have and is enjoying the challenges the care industry has to offer

Trained, Dedicated, Compassionate

Bright Dawn Home Care team