Trained, dedicated and compassionate

Relationships are incredibly important to us, everyone from our management team to the care assistants are carefully selected because they truly care about our clients.

Trained, dedicated and compassionate

Relationships are incredibly important to us, everyone from our management team to the care assistants are carefully selected because they truly care about our clients.

Specialised service throughout every care journey

At Bright Dawn Home Care, our team of Care Assistants are operating across the Solihull Borough and surrounding areas. We have a number of Live-in Care Assistants operating throughout the Midlands including Warwickshire, Shropshire, Gloucestershire and Worcestershire.

Our team of Care Assistants and office staff are chosen for their dedication to enhancing the quality of lives of people who need their help and support. Relationships are incredibly important to us, when a Care Assistant is matched with a client; they will always remain a familiar and friendly face, to provide consistency of care.

Our Care Assistants are specially trained, carefully selected, and assessed to ensure they are a suitable match for the client. They continue to undergo extensive training to ensure that they are offering the highest standards of care at all times and being able to deal with every situation. Our hard working and dedicated team enjoy working closely with clients and their families allowing for a more personable and specialised service throughout their care journey.

Domiciliary Care

Tracy Ferreira – Managing Director

Managing Director Tracy is originally a teacher from South Africa. However due to her own personal experience regarding her struggle to find good quality home care for her father, she decided to change her career path and open a care agency; whereby she could provide the quality of care she was unable to find for her father.

Tracy is passionate about Dementia care and educating others in this area. Tracy is Dementia trained, and has obtained a BSC degree specialising in care management and mental health. She is the director of Bright Dawn Home Care, and The Registered Care Manager.

Domiciliary Care

Kayleigh Underhill – Marketing Coordinator

I have worked for Bright Dawn Home Care since 2016 I started as a Care Assistant and decided to take my care career to a next level and become Marketing Co-ordinator.

Whilst working with Bright Dawn Home Care I have completed my Dementia Level 2 and in the process of completing my NVQ Level 2. Prior to this I worked in the insurance industry whilst I was at college studying my Access to Health. I have always wanted to do care since I left school and will continue to progress my health education and knowledge.

Domiciliary Care

Sarah Harris – Marketing & Media Relations

I’ve been working for Bright Dawn Home Care since the beginning of 2020 and take care of our Marketing and Media.

I have worked across various industries from Estate Agency, Food Sector to the Equestrian/Veterinary Industry. I have a background in Sales & Marketing and have been successful in developing and driving businesses forward throughout my career. I really enjoy my role at Bright Dawn Home Care helping to build brand awareness by promoting the services that we have to offer to adults and the elderly across the midlands who require care and support to remain independent in their homes. .

Domiciliary Care

Isabel Moore – Finance Assistant

Isabel has worked in finance for approximately the last 20 years across a multitude of different businesses. Joining Bright Dawn Home Care is an opportunity to experience a new industry as not worked in the care sector previously.

Isabel is at the end of the phone should you have any queries regarding finances.


Our team are here to answer any questions and listen to any concerns you might have, you can call us on 01564 784 598 or to arrange a call back from our expert team simply complete a few details below.

Enquire about our services

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Areas Covered

– Solihull & Surrounding areas

– Worcestershire

– Warwickshire

– Gloucestershire

– Shropshire

Get in touch

Solihull – 01564 784 598

Worcester – 01905 953 800

Malvern – 01684 218000