01564 784 598

About Us

Our History

Tracy started her home care agency in Solihull in 2008 to provide a different kind of home care service, as she is passionate about helping people to remain independent in their homes for as long as possible.

This stems from Tracy’s personal experience regarding care for her father, who had to leave his own home and go into residential care due to lack of quality care support available to him.

Being a privately owned care company enables Bright Dawn Home Care to provide a more bespoke, person-centred service; building relationships with our clients and their families.

Putting the client at the heart of everything we do, allows us to be an exclusive personable care company.

Our Ethos

Our ethos is provide the best quality and consistent care service to our clients, each and every day. We believe its not what we can do, it’s what you need us to do for you.

Each of our services is tailored to the individual’s wishes, needs, and wellbeing; it’s flexible and allows for their changing needs.

In order to provide a quality and relationship driven service, we ensure that it’ll always be the same Care Assistants smiles your family member sees each day. To enable us to provide a dignified service, we ensure our calls are a minimum of an hour long; at a time suitable to the client.

CALL TODAY: 01564 784 598

Tracy Ferreira – Managing Director

Tracy is originally a teacher from South Africa. However due to her own personal experience regarding her struggle to find good quality home care for her father, she decided to change her career path and open a care agency; whereby she could provide the quality of care she was unable to find for her father.

Tracy is passionate about Dementia care and educating others in this areas. Tracy has become Dementia trained, she has obtained a BSC degree specialising in care management and mental health. She is the director of Bright Dawn Home Care, and The Registered Care Manager.

The Office Team

Care Assistants

At Bright Dawn Home Care, we provide Care Assistants operating in the Solihull Borough and surrounding areas. Our Care Assistants are dedicated to enhancing the quality of the people’s lives we support, to encourage them to remain independent for as long as possible.

Their rewarding work really makes a difference to people every single day: offering companionship, aiding with home help, and assisting with personal care needs.

Relationships are incredibly important to us. When a Care Assistant is matched to a client, they will integrate into their lives and build relationships built on trust.

Our Care Assistants are specially trained, carefully selected, and assessed to ensure they are a suitable match for the client.

All of our Care Assistants hold an enhanced DBS certificate and undergo constant training to ensure they are equipped to provide the best quality of care to the client.

I enjoy care because I get a feeling that I’ve helped someone. I especially enjoy caring for people in their own homes because I feel people are always more comfortable at home, so that makes me happy. I feel care at home is important for both the client and their family.” – Miranda Collins, Care Assistant