Our History

Bright Dawn Home Care began in Solihull back in 2008. Tracy the director of Bright Dawn Home Care, and the Registered Care Manager was originally a teacher from South Africa, she decided to change her career path and open a care agency following her struggle to find good quality home care for her father, sadly he had to leave his home and all of his memories and familiarities behind and go into a residential care setting as there wasn’t a suitable home care company at that time.

Bright Dawn Home Care was set up wanting to provide a different kind of home care service, helping people to remain independent in their homes for as long as possible, as home is where the heart is.

Tracy is passionate about Dementia care and about educating others in this area. She has become Dementia trained, and has obtained a BSC degree specialising in care management and mental health.

Our Ethos

Our ethos is to provide the best quality and consistent care service to our clients, each and every day. We believe it’s not what we can do, it’s what you need us to do for you.

Each of our services is tailored to the individual’s wishes, needs, and well-being; it’s flexible and allows for their changing needs.

In order to provide a quality and relationship-driven service, we ensure that it’ll always be the same Care Assistants smiles your family member sees each day. To enable us to provide a dignified service, we ensure our calls are a minimum of an hour long; at a time suitable to the client.

Our Care Assistants

At Bright Dawn Home Care, we provide Care Assistants operating in the Solihull Borough and surrounding areas. Our Care Assistants are dedicated to enhancing the quality of the people’s lives we support, to encourage them to remain independent for as long as possible.

Their rewarding work really makes a difference to people every single day: offering companionship, aiding with home help, and assisting with personal care needs.

Relationships are incredibly important to us. When a Care Assistant is matched to a client, they will integrate into their lives and build relationships built on trust.

Our Care Assistants are specially trained, carefully selected, and assessed to ensure they are a suitable match for the client.

All of our Care Assistants hold an enhanced DBS certificate and undergo constant training to ensure they are equipped to provide the best quality of care to the client.