At Bright Dawn Home Care, we currently have a number of Care Givers operating in the Solihull Borough and surrounding area. Our team of Care Givers and office staff are chosen for their dedication to enhancing the quality of lives of people who need their help and support.
Their rewarding hard work really makes a difference to people every single day. Relationships are incredibly important to us. When a Care Giver is matched with a client; they will always remain a familiar and friendly face, to provide consistency of care.
Our Care Givers are specially trained, carefully selected, and assessed to ensure they are a suitable match for the client.
Our small and dedicated team enjoy working closely with clients and their families allowing for a more personable and specialised service throughout their care journey.
Tracy FerreiraManaging Director
Tracy is originally a teacher from South Africa. However due to her own personal experience regarding her struggle to find good quality home care for her father, she decided to change her career path and open a care agency; whereby she could provide the quality of care she was unable to find for her father.
Tracy is passionate about Dementia care and educating others in this areas. Tracy has become Dementia trained, she has obtained a BSC degree specialising in care management and mental health. She is the director of Bright Dawn Home Care, and The Registered Care Manager.
Katy BrockingtonOffice Manager
I have worked at Bright Dawn Home Care for 5 years. I started working in care as I wanted to help make a difference to others. During this time I have done various roles throughout the office. I am currently working as Head of Care Giver Experience. This role involves recruitment, training, and ensuring that the Care Givers are supported in their role.
Sam GreenwoodJunior Care Manager
I’ve been working in care since I finished at university nearly 7 years ago. I studied BSc Psychology which gave me some understanding of mental health issues, learning disabilities, Autism etc- therefore my first care job was working with adults with learning disabilities in their own home. I quickly developed a deep passion for working in care and helping others, I found it extremely rewarding and got great pleasure from assisting people to be as independent as possible. I progressed there to be a Senior Support Worker. From there I went into working with adults with extreme challenging behaviours in a residential setting, then onto domiciliary care as a Senior Care Coordinator where I gained more experience with complex care needs such as tracheostomy’s, catheters, colostomy’s, PEG feeding etc and working with many end of life service users. Now my adventure with Bright Dawn Home Care has started I hope to gain even more knowledge and be able to assist people in many other ways.
Kayleigh UnderhillCare Co-Ordinator
I have worked for Bright Dawn Home Care for almost 2 years now. I started as a caregiver and decided to take my care career to a next level and become Marketing Co-ordinator. Whilst working with Bright Dawn Home Care I have completed my Dementia Level 2 and in the process of completing my NVQ Level 2. Prior to this I worked in the insurance industry whilst I was at college studying my Access to Health. I have always wanted to do care since I left school and will continue to progress my health education and knowledge.
Trained, Dedicated, Compassionate